How do I place my order?
Simply choose your style on the product page, then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it’s on its way!
How long will it take for the buyers to receive their orders?
We offer worldwide shipping with the most cost-effective method! Once we receive the payment, the order will be processed within 1-3 working days. The estimated delivery time for domestic orders is 5-10 working days. For international orders, the estimated delivery time is about 4-6 weeks. Please consider any holidays that might impact delivery times.
Can I request a faster shipping method?
Yes, you can. If you don’t mind paying a little more extra cost, you can contact us for a faster shipping method. We are partnered with different couriers such as EMS, DHL, UPS, etc. Which courier to choose depends on your location and the size and weight of your package. You are welcome to chat with us for a quote for a faster shipping service.
When will I get the tracking information?
Once your order has shipped you will receive an email from us with a tracking number and link to track your order. If you just received a shipment notification, please allow 1 to 3 working days for the tracking information to update.
What Should I do if my tracking number doesn’t work?
Tracking numbers can take 1-2 days to appear in our system. If the tracking number is still not working within a few days, please contact us.
What should I do if I have a late order?
Orders from our store typically ship within 5 business days. For international orders, transit will take an additional 1 to 2 weeks. If your order has not arrived after 13 business days (domestic) and 45 business days (international), please contact us for timely support.
What type of payment methods do you accept?
We accept Visa, Mastercard as well as Paypal.
When will my card be charged?
Just after your order has been successfully placed.
How secure is my personal information?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
